CSR brings in proven support practices to greatly reduce reoccurrences, resulting in your company's lowest possible IT Tech downtime.
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405.777.4097
CSR offers a perfect blend of technology and people. Our IT department has several IT solutions that has enabled us and our experts to deliver exceptional service to our customers. We promptly believe that technology should be an enabler with the intention to provide accurate insights and data, allowing our team to offer superior quality work done to customers all over Rwanda.
Identifying hardware and software solutions involves a thorough analysis of business needs, followed by selecting suitable components to ensure optimal integration and support.
Engaging with customers directly to swiftly identify and address the core of their issues. Efficiently resolving problems by actively communicating and understanding customer concerns for effective problem-solving.
Conducting rigorous testing and evaluation of emerging technologies to assess their suitability for implementation. Ensuring informed decision-making by thoroughly analyzing the performance, compatibility, and potential benefits of new technologies.
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We offer on-site visits for local companies with IT issues, ensuring rapid resolution and superior quality of work.
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We support your team regardless of tools and devices. Onsite or virtual server installs, and ecosystem transitions.
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We serve diverse industries, focusing on small-to-medium businesses (SMBs)
Managed Service Providers (MSPs) are the outsourced third-party company that manages your IT requirements and functions. MSPs are strategic partners who handle the company’s IT operations by enabling IT agility and lowering fixed costs. Outsourcing to managed service providers is becoming a growing trend as more companies are realizing the many benefits of doing so.
We try to resolve issues as soon as possible. Our IT help desk is always available and depending on the severity of the issue a client is facing, we ensure fast response times. Our goal is to meet your IT needs and build a proactive, robust and smart IT infrastructure that will minimize disruptions and downtime.
We have worked with numerous internal IT departments on project bases or in managing day-to-day operations. We work well with others, we promise.
It really depends on what service levels you need and what you are looking to achieve. Although every business needs IT in today’s fast-paced world, we do have different tiered structures that offer different service levels, which define hours, fees, and response times. We will work within the framework of your needs, budget, and requirements.
If we are managing your day-to-day IT operations, we draft monthly service level agreements (SLAs) with our clients. If we are working on a specific, short-term project – then the contract will cover the time it requires us to complete the project.
With over 10 well-trained and experienced IT personnel, CSR has been able to navigate the ever-changing world of IT by being able to keep ahead of the curve and retool. Our clients have benefited from our best-in-the-industry and next-generation solutions, as we deliver on time, on budget and with your business goals in mind.
In today’s interconnected and fast-paced world, IT is an essential part of the business. Businesses of all industries and sizes must be able to manage their IT requirements if they want to improve efficiency, reduce costs and streamline workflow. If IT is not a core competency of your business, then you need a reliable IT partner to manage the highly complex and fast-moving world of IT.
Thank you for your interest in contacting CSR Ltd, please reach us at the below contacts we will be happy to discuss this with you.
Immeuble Aigle Blanc
KN 5 Rd, Kigali,Rwanda.
2510 E Independence st
816 E. Federal Shawnee, OK 74804